STOP!!!! PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE PLACING ORDER!
Disclaimer: The appearance and or usage of brand/marks (logos) within this site are used in form of example only and are in no way directly affiliated with the Dirt Digits brand products unless otherwise stated. All logos and or brand marks are the property of their respective owners and may only be used with written permission from their respective owners. Customer usage of such logos and brand marks are done so at your own risk and are provide only under the assumption you have received the appropriate permissions. Dirt Digits does not audit the appropriate usage of said brands or marks.
Returns: Dirt Digits will not accept returns for custom products configured in error by you. Once work begins (designing stage) all sales are final and the product will be delivered as ordered. Please review your product(s) carefully, and make sure you have entered correctly your make, model, year, and most importantly your custom information such as name and race number. Should you choose to cancel your order do to change of heart or mind, and or misunderstanding of our terms and conditions there will be a 15% order cancellation fee.You must cancel your order within 24 hours to receive a refund.
Warranty: That said if Dirt Digits makes a mistake call us as soon as possible so we can replace your product ASAP. Warranty shipping methods are at the discretion of Dirt Digits and will be handled on a case by case scenario. Other items to know: Dirt Digits is not responsible for knowing your proper class/sanction’s rules and requirements. If you do not know what color number you should be running then please stop now and contact a race rep before proceeding.
Dirt Digits is not responsible for knowing your hybrid equipment’s configuration. We have no way of knowing that you have converted your 2005 WR into a YZF using a 2006 front plate. You must use the proper model designators as there are major differences between CR vs. CRF, YZ vs. YZF, KX vs. KXF and RM vs. RMZ. Dirt Digits is not responsible for knowing which mid-year body change you have. This is mostly a problem with 2003 and 2007 KTMs, but there are other makes that fall into this category. Please contact us if you have questions – 805-579-1111.
Shipping: The cost for shipping is based upon individual and total product(s) weight and is calculated using each shipping service provider’s API (Application Program Interface). Rates are calculated using each shipping provider’s proprietary rate charts based on weight, dimensions, and zones. For more information on how rates are calculated please contact the shipping provider you wish to use (See provider list below). An additional shipping surcharge may apply to some items due to their size and weight. The surcharge will be noted on the product description page and or we will contact you via phone or e-mail to disclose the true cost. Delivery times are a quotation of each service provider and are in no way guaranteed to be true or accurate by Dirt Digits. A $1.50 shipping and handling charge is applied to all orders.
For APO/FPO addresses, all orders will be shipped via our Standard Service only (Expedited and Express ship methods are currently not available for APO/FPO addresses). Standard delivery timeframes (as noted above) do not apply to APO/FPO shipments. The cost for shipping is based upon order amount. Please refer to the Standard rates in the table below. (A surcharge also may be applied to select items due to size and weight).
Orders containing Gift Cards and no other merchandise will be shipped at no charge via USPS. Expedited Service is available (excluding APO/FPO addresses where Gift Card-only orders will be shipped via Standard Service) for a flat rate of $5.00. If a Gift Card(s) is purchased along with other items, the shipping charge related to the Gift Card(s) will be waived for Expedited Service.
Our goal is to process all orders within 24 hours and ship within 3 business days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days.
Please note, at this time we are unable to ship to P.O. Box addresses unless USPS service is selected.
Finally, Dirt Digits will make every attempt to contact you if there are question regarding your order, however, this is not guaranteed, and certainly doesn’t shift the burden of blame on to Dirt Digits if we do not call you. For additional Terms and Conditions regarding returns and warranties, please contact us directly at 805-579-1111. Thank you and we appreciate your order.
Package tracking: www.ups.com/tracking/tracking.html
Package tracking: www.framed.usps.com/cttgate/welcome.htm
Package tracking: www.ontrac.com
Contact customer service: 1-800-334-5000
Online Security: DIRT DIGITS has gone to great lengths to ensure your confidentiality and security. We use several layers of robust security methods including SSL technology, encryption, firewalls and timed log-outs among others to ensure the confidentiality of your personal and financial information.
When you are finished conducting online transactions or visiting secure Web sites, remember to properly log-off and close your browser. This will ensure that any information that is stored on your computer or in your browser is erased. This will prevent others from being able to view this information later. Many internet browsers will automatically complete forms by remembering the information you type in. This means your credit card information could be stored in memory long after you have left our merchant site. If you are using a computer that is publicly accessible, such as an internet cafe or public library, please be aware that your personal information may be at risk.
Customer Files & Privacy: Customer information is retained for the period of time required to fulfill the purpose for which it was collected. Credit Card information is validated by Skipjack Financial Services and additional security information may be obtained here. DIRT DIGITS takes reasonable precautions to protect the personal information collected from loss, misuse, unauthorized access, disclosure, alteration and destruction Financial information provided (credit card details) is stored in encrypted text and is available only to authorized users. Should you believe that there has been a breach of security of this site please contact DIRT DIGITS. Dirt Digits does not sell or otherwise distribute customer information and provides only the minimum required customer private information when interacting with financial institutions such as our credit card payment services.